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LibQUAL 2002

General Statistics
General
Comments 612

Sex
Male 235 38.4%
Female 377 61.6%

Age Group
Younger than 22 143 23.4%
22 - 30 286 46.7%
31 - 45 101 16.5%
Older than 45 82 13.4%

User Group
Undergraduate 459 75%
Graduate 95 15.5%
Faculty 54 8.8%
Library Staff 4 0.7%

Position
Freshman (Year 1) 40 6.5%
Sophomore (Year 2) 37 6%
Junior (Year 3) 122 19.9%
Senior (Year 4) 260 42%
Masters 72 11.8%
Doctoral 1 0.02%
Non-degree or Undecided 22 4%
Other Academic Status 8 1.3%
Lecturer 12 2%
Assistant Professor 8 1.3%
Associate Professor 7 1.1%
Professor 19 3.1%
Manager, Head of Unit 1 0.02%
Public Services 2 0.3%
Technical Services 1 0.02%

Discipline
Agriculture / Environmental Studies 38 6.2%
Business 22 3.6%
Communications / Journalism 14 2.3%
Education 60 9.8%
Engineering / Computer Science 35 5.7%
General Studies 6 1%
Health Sciences 21 3.4%
Humanities 55 9%
Law 4 0.7%
Performing & Fine Arts 36 5.9%
Science / Math 155 25.3%
Social Sciences / Psychology 87 14.2%
Undecided 14 2.3%
Other 65 10.6%

 

Area of comments received Number of comments Percent of total
Access to Information -complete runs of journals; timely interlibrary loan; interdisciplinary needs being addressed; convenient business hours; comprehensive print collections 276 45.1%
Affect of Service -quality of assistance from library staff
83 13.6%
Library as Place - space that facilitates quiet study; comfortable and inviting location 124 20.2%
Personal Control - easy-to-use access tools to find things on your own; convenient access to library collections; electronic resources accessible from home or of fice;library website which enables you to locate information on your own.

95 15.5%
Other 33 5.4%

 

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Last Updated: March 7, 2007

The Library, Humboldt State University, One Harpst St., Arcata, California  95521-8299
Telephone:  707-826-3441    Fax: 707-826-3440