ASK US!! Email Reference
General email reference service is available to the students, faculty
and staff of Humboldt State University with valid HSU email accounts.
As time permits, we will answer inquiries from unaffiliated requesters
about HSU history, HSU Library services, or unique materials from our Humboldt
Service Guidelines |
Turn-Around Time |
Submit a Reference Question
- The email reference service is provided to help users become
self-sufficient in their research endeavors.
- The Library provides advice on how to begin a research with suggestions
of possible print or electronic resources, search strategies, and other
non-HSU libraries/resources, etc.
- Whenever possible, users will be referred to electronic resources that
may provide them with the information requested.
- You may ask questions you would normally ask at our reference desk,
- Where would I begin to look for information on a topic?
- I have looked in all the usual places, but where else might I look?
- Does the Library have a subject librarian who could help me with this
- Specific ready reference questions; e.g., quick factual information
(When did the Challenger space shuttle explode?), do we have a particular
book or journal? (check the Library
Catalog first), etc.
- Verification of references
- Assistance with the Library's online catalog and other online services
- Questions about library services and facilities
- Citations to the source of information will be given whenever possible.
- Interpretations of information will not be given.
- The Library does NOT perform information searches for users,
create or check lists (e.g., bibliographies), or answer questions about
medical or legal advice, citation form, statistics or class assignments.
Your question will be forwarded to the email reference coordinator
in the Library. Program-related and subject-related inquiries will be forwarded
to the appropriate individual, if necessary.
Requesters may expect a response by 5:00 PM the following weekday.
However, response time may vary depending upon the nature of the inquiry.
Submitting a Reference Question
Please Note: General email reference service is available to
the students, faculty, and staff of Humboldt State University with valid
HSU email accounts.